You can send items to our business premises or request a collection via email.
We accept designer or premium baby, boys, and girls’ clothing (newborn to 12 years), shoes, and accessories. Items should have originally retailed for at least $40 AUD.
Pre-worn items must be in pristine condition. Unworn items must have original tags. We reserve the right to refuse service at any time.
Curating Stock
All pre-worn items are checked for wear, stains, and suitability.
Rejected items are donated to charity unless you request their return(return fees apply, please check with us).
Pre-worn items are cleaned unless already cleaned with proof provided.
Consignment Process
We offer a “We Do It For You” (WeDIFY) consignment service. Items are listed for a minimum of 4 weeks, but we do not guarantee sales.
Items are professionally photographed, described, and promoted on our website and social media. At times we also undertake pop-up events to showcase your items.
You’re encouraged to share your listings with your network - promote your listings by encouraging your friends and family to visit our online store and spread the word through your social networks.
We may return items at any time. Items must be clean and in good condition; cleaning costs are deducted from your payment if needed.
Liability
Winkel Kids is not responsible for damage, theft, or loss of items while in our possession.
To collect your items during the consignment period (minimum 4 weeks), provide 72 hours’ notice.
Pricing
Sellers receive 50% of the sale price (minus any cleaning costs), or 60% as store credit.
We price items based on demand, condition, brand, and market trends, usually at 55% off retail for pre-loved (up to 80% for some items), and 30% past-season (items not worn before and with tags).
You will be asked to confirm prices by email.
Prices may be reduced over time if items do not sell. Items found to be damaged or stained will be removed from sale, and you’ll be notified.
Promotions
We may offer customers discounts (10–20%) for promotions or minor faults. These discounts are deducted from Winkel Kids’ share, not the seller’s.
If an item doesn’t meet our standards, it will be cleaned or returned to you.
Payment
Sales proceeds are paid monthly by bank transfer when your balance exceeds $100. Payments are made 4–8 weeks after sale to allow for returns.
At the end of your sales period, you can collect, arrange postage (at your cost), or donate unsold items to charity. Uncollected items after 2 months become property of Winkel Kids.
